May 26,
2004
"I wanted
to take a moment to thank you for your immediate and
professional service, because I believe such should be noticed
and appreciated, especially when it's hard to come by these
days.
'I was
immediately impressed by Linda's quick response to my inquiry; I
received an estimate within two days of our initial phone
conversation. I truly appreciated your extra effort in making
certain the installation is safe and functional, as well as
attractive. I also appreciated your taking the time to explain
things to me, and not growing impatient with my questions and
curiosity. You were always courteous, and you kept me informed
of progress, changes, and additional costs.
'I value
this and wanted to thank you, because I've had the misfortune as
a single-woman homeowner to deal with contractors who were
condescending and impatient.
'It's nice
to have work done by someone who makes an effort to provide
quality service, without any misgivings about the experience. I
will be pleased to recommend your services to others, and to
employ your services again as required."
Julie M.